Carmen's English is so bad you can not understand her emails or verbal conversations. She has no idea what she is doing and blames everything that comes up on other people. For example she told me several times she was waiting on letters that she had not requested, I had proof she did not request the letters. She will hang up on you if you say something she does not agree with even if you are stating facts and laws. She also will stop replying to emails after a while. I offered her help from my agent and my Attorney which she would not accept. She is the reason I lost a property I waited on for over 5 months and the $8,000.00 tax credit. There are many sales agents out there so I suggest you look for one who does not work for Residential Realty.
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