Cassie Spears is by far the worst property management company I have ever worked with! After I went to her office and signed the lease and got the keys I showed up at the rental property. When I walked in I realized that the owners had not moved out yet. I had to call her to see what was up, and I was told to wait until they finished coming and getting their things. I had also asked about the house being cleaned and she told me she could send a cleaning company, but I would have to wait until the next day to move in if that was done. Well I had all my stuff and waiting till the next day was not an option. Any time I would need something repaired I would have to contact her multiple times and it would take weeks for anything to get done. When I moved out the house was cleaned perfectly and yet I was still charged a cleaning fee. I would not recommend her services to anyone and I think the real estate board should check in to her poor services!!!
I would not recommend this agent. I have recently worked with her and it was a very unpleasant experience as she does not contact you in a timely manner and none of my concerns were addressed. I recently tried to rent a property through this agent and was advised that the property was no longer for rent. however, after checking current MLS I noticed that the property is still listed for rent and found out through my agent that Cassie had concerns about the fact that I had 4 children. It was a 5 bedroom house, who did she expect to rent it. i have yet to hear from her and have yet to be refunded my money.
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